Online Ordering

Yes. You can purchase products online through MyIllumina on Illumina.com. Start by registering for a MyIllumina account. Once you are signed in, select your products on Illumina.com, add them to a cart, and proceed to checkout. MyIllumina unifies your online business, providing order management, real-time instrument and lab management, self-service tools, and more. 

To view and manage your orders:

1. Navigate to Illumina.com and select “Settings” from the upper right in the top navigation bar.  
2. Click the “Order Management” link in the dropdown menu.  
3. If prompted to sign in, enter your MyIllumina account credentials and click “Sign in”.  
4. Once signed in, you will be directed to the Order Management page. The Overview tab will provide an at-a-glance view of your orders and shipments. For additional information, click the Orders tab or Shipments tab. 

Invoices can be accessed in MyIllumina for orders placed online. Sign in to MyIllumina. Next, click “Order Management” in the top nav bar, and then “Orders” in the tab. A list of orders will be displayed, which can be searched by order number, or purchase order number. Click the desired order number, and if an order has shipped, a link will be available to download an invoice. Packing slips are attached in the Ship Notification email that a customer receives when Illumina ships the order. 

When placing an order online, click “+ Schedule Another” while viewing a cart. This action duplicates the item in the cart to apply different ship dates. This feature is currently not available online for custom orders and quoted orders. Please contact the Illumina Customer Service team to apply a ship schedule to quoted orders. 

Product availability can be checked after an item is added to a shopping cart. Once the items are added to the cart, the earliest delivery date will be displayed below each product. 

Yes. Our B2B channel enables you and your organization to purchase Illumina products from within your own eProcurement supplier network, using a Punchout or Hosted Catalog solution. Our B2B integration team works directly with you to integrate a solution to fit your unique business requirements and timeline, from project scoping to post-integration support. For more information, visit our Punchout page or reach out to b2bsupport@illumina.com to get started.